This policy explains how NEST THEORY SDN. BHD. 202601028205 (1690300-T) gets your order to you: where we deliver, how quickly we prepare it, and what to expect once it’s on the road.
Coverage
Wherever you are in the country, we’ve got you covered:
We deliver to every state in Peninsular Malaysia; none are left out.
We deliver to East Malaysia too: that’s Sabah & Sarawak.
Processing
We get started as soon as your order comes in; here’s the rhythm:
We prepare your order within 1–3 business days; weekends and public holidays aren’t counted.
Once it’s dispatched, you’ll get a confirmation email with your tracking information.
Delivery Windows
A quick heads-up: we don’t offer overnight or next-day delivery right now; our standard windows are below.
These are estimates; courier operations, seasonal holidays or extreme weather can shift them.
Charges
Good news: shipping is on us.
Every order ships free; order value and delivery location within Malaysia make no difference.
There are no hidden fees; there are no extra shipping charges.
Tracking
Once our courier partner has your parcel, you’ll hear from us:
You’ll get an email or SMS with your tracking number; it comes with a direct link so you can follow your parcel in real time.
Need a hand with your delivery? Our team is ready to help:
📧 Email: nesttheory@outlook.com
🏢 Address: P-3, PODIUM BLOCK, PLAZA DWITASIK, BANDAR SRI PERMAISURI, 56000 CHERAS, WILAYAH PERSEKUTUAN KUALA LUMPUR
🌐 Website: https://nesttheory-sb.com/contact-us/