This policy explains what information NEST THEORY SDN. BHD. 202601028205 (1690300-T) collects when you visit and use our website, how we use it, and how we keep it safe; your privacy matters to us.
Collection
We may collect the following:
Your name, email address, phone number, shipping address and billing address; this is your personal information.
Your payment information, such as credit or debit card details or other payment method details; it’s processed securely by third-party payment gateways.
Your order information: what you’ve bought, your order history and your preferences.
Your website usage data: IP address, browser type, device information, pages you visit, and cookies.
Use
We use what we collect for five purposes:
We process and fulfil your orders.
We contact you about your purchase, your support questions or our promotional updates.
We improve our website, our services and your overall experience.
We prevent fraud and keep our website and its users secure.
We comply with our legal and regulatory obligations.
Sharing
We never sell or rent your personal information; we do share it with:
Trusted third parties who help us run the website: hosting, payment processing and shipping partners, for example.
Law enforcement or regulatory authorities, where the law requires it.
Every partner we work with is contractually bound to protect your data to our standards.
Security
We protect your information with industry-standard measures: SSL encryption, secure servers and regular monitoring. We use every commercially acceptable means we can; even so, no internet transmission is 100% secure.
Cookies
We use cookies and similar technologies to improve your experience, track how the site performs and show you personalised content; you can control or disable them in your browser settings, though some parts of the site may not work as well.
Your Rights
You’re in control of your data; you can:
Ask to access or correct your personal information.
Ask us to delete your data, subject to legal or administrative requirements.
Unsubscribe from marketing emails at any time.
Want to use any of these rights? Our team is ready to help.