This policy explains how to cancel an order with NEST THEORY SDN. BHD. 202601028205 (1690300-T); we know plans can change, and we’ve kept the steps short.
Timeframe
The clock starts at purchase:
Cancel within 24 hours of buying and you’ll receive a full refund.
After 24 hours, cancelling may not be possible if your order has already been processed or shipped.
Process
Reach out as early as you can; then:
Contact our customer service team right away with your order number.
We’ll check your order’s status and confirm whether it’s eligible for cancellation.
Refunds
Once we’ve approved your cancellation, here’s what happens:
Your refund goes back to your original payment method.
Please allow 7–14 business days for it to be processed and show in your account.
Still need help with a cancellation? Our team is ready to help:
📧 Email: nesttheory@outlook.com
🏢 Address: P-3, PODIUM BLOCK, PLAZA DWITASIK, BANDAR SRI PERMAISURI, 56000 CHERAS, WILAYAH PERSEKUTUAN KUALA LUMPUR
🌐 Website: https://nesttheory-sb.com/contact-us/